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Product Care Information

Candle Care

  • Before each use, you should trim your wick to 5mm with sharp scissors or a pair of candle wick trimmers.

  • Remove any debris or dust before you light your candle

  • Place the candle on a stable heat resistant surface and away from drafts (this can cause it to burn unevenly) and keep it out of reach from children and pets.

  • Allow the candle to burn until the wax pool has evenly reached the edge of the container. If this is not achieved on each burn before it is extinguished the wax will not melt past this point the next time you light it. This will cause tunnelling and wasted wax on the side of your container.

  • Do not let your candle burn for more than 4hrs at a time. This is to help reduce it getting too hot. Always allow it to fully cool down before relighting it again.

  • Never leave a candle unattended.

  • If your candle comes with a lid please remove this while it is lit and only put it back once the candle has fully cooled down and the wax has solidified again. Placing it back on before it has cooled will cause damage to the lid, the candle container will overheat and can break causing a fire.

  • Stop using the candle when it has 1/2 an inch of wax left at the bottom of the container. Continuing to use it passed this point can cause the container to become too hot and could cause damage to it or to the surface it is on. If you have a wax melt burner you could carefully remove the wax when it has fully cooled down to a solid-state and break it into small pieces and use it gradually over time with your burner. But please make sure not to overfill your wax melt burner.


 Reed Diffuser Care

  • Remove all packaging before using your products.

  • Check and keep all packaging for allergen and safety information.

  • Place your reed diffuser where there is plenty of movement in the room to help throw the fragrance but also up high out of reach. Avoid placing the reed diffuser near air conditioning, radiators, doors leading outside and even windowsills as these can cause the fragrance to evaporate quicker.

  • Flammable liquid. Do not light reeds. Do not put the reed diffuser near a heat source.

  • Do not ingest.

  • Keep out of the reach of children and pets.

  • Do not place the diffuser directly onto, or allow the reeds to touch, polished, painted, leather or plastic surfaces, or electrical equipment as accidental spillage or liquid transfer may cause damage to certain materials.

  • Always put your reed diffuser on a level surface.

  • People suffering from perfume sensitivity should be cautious when using our reed diffusers.

How to assemble:

  • Unscrew the coloured cap and place it to the side

  • Carefully remove the clear cap by gently lifting the edges evenly, use gloves just incase of spillage.

  • Once removed replace the coloured cap and place the black reeds.

  • Allow at least 24hrs for the scent to absorb and diffuse within the space.

  • Flip the black reed every 1-2 weeks to keep the scent fresh


Please keep this information for future use/ reference.

We put a lot of love and care into our products and we want you to enjoy them safely. So if you are unsure of anything please refer back to this care information or contact us at:


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